A deep dive into modernizing the digital infrastructure for a global leader in emergency medical transportation.
Through a membership program, sold domestically and internationally, MASA Global provides full financial coverage to its members for any emergency transportation or if death occurs away from home, because Medicare or private insurance may not cover all of your emergency medical transportation costs. MASA Global has been a leading provider of medical transportation solutions since its foundation back in 1974.
MASA Global faced a significant bottleneck: fragmented and cumbersome user experience for managing memberships. Comparing and switching benefits plans, managing group memberships and dependents, as well as adjusting billing settings often involved a visit to the office in person or a difficult phone call, especially from overseas. They realized they were missing competitive advantages and started work with their internal IT team. However, given the very limited capacity of the internal team and the considerable scope of work, progress was much slower than management expected. They needed a partner to boost development by leveraging existing components like the ngx-admin product.
Having started with assisting in integrating ngx-admin into their portal, MASA Global quickly appreciated our team's experience and requested help across the entire solution. Our strategy focused on three pillars:
Utilizing Angular and Akveo’s ngx-admin to rapidly build a robust, scalable web application frontend.
Leveraging Ionic for mobile app development to serve users seamlessly on the go from a single codebase.
Working in close cooperation with MASA’s internal team using Kanban methodology for frequent, iterative deliveries to the staging environment.
Frontend
Database
Backend / Native Modules
Cloud / CI / CD
MASA Global now has a modern and user-friendly membership mobile application successfully serving over 1,000,000 users from the US and 17 international locations, whether they are at home or on the go.
Successfully deployed a modern mobile application serving over 1,000,000 users across 17 international locations.
Ensured high system reliability by thoroughly covering all business logic with automated unit and integration tests leveraging an H2 in-memory database.
Delivered a cross-platform mobile experience using Ionic, allowing members to access virtual ID cards and benefits from any mobile device, anywhere in the world.
Let's discuss how we can engineer your technological success in the healthcare industry.