Travel Management Retool App that Saved L'Esperta 120+ Hours Every Month

L’Esperta’s app project hit a major roadblock when their Retool developer walked away, leaving it unfinished. With the high season just around the corner, the stakes were high. They needed an expert team to pick up where things left off, finish the app quickly, and make sure their business could keep running smoothly.

L’Esperta was in a tricky situation. They’d started building an app to manage their client schedules and trip details, but their Retool developer left the project unfinished. With the tourist season fast approaching, they were under serious time pressure to get things back on track. That’s when they found Akveo through a Google search. After seeing our experience with low-code tools like Retool, they reached out to us for help.

We got straight to work. We put together a small team — just two Retool developers — who focused entirely on the project. They took the time to really understand what L’Esperta needed and worked closely with them to make sure everything fit their workflow. In less than two months, we had the app up and running. It pulled together all their key processes — trip planning, client data, and reporting — into one easy-to-use system. The result? They saved over 120 hours every month, and their operations ran much more smoothly.

Scope of work

To get the app right for L’Esperta, we focused on five key things: organizing their data, making trip planning simpler, automating their reporting, improving vendor management, and giving them tools to analyze their business better. Here’s what we did:

1. Simplified Data Management

We built a system that brought all their essential information into one place:

• Trip details like destinations, dates, and costs were stored in an organized way so everything was easy to find.
• Traveler information, including contact details and passport numbers, was securely stored and accessible when needed.
• A vendor database made it easier to manage hotels, transport providers, and other partners without the hassle.

2. Streamlined Trip Planning

Planning trips became much easier with tools that:

• Kept all travel plans in one centralized location.
• Sent automatic reminders for deadlines like bookings and payments so nothing got missed.
• Provided real-time updates to keep the team in the loop on trip progress.

3. Easy-to-Use Reports and Dashboards

We turned their data into something they could actually use with:

• 21 automated reports that helped them track trends, client activity, and service performance.
• Three dashboards that gave a clear overview of upcoming trips, active clients, and overall performance metrics.
• A PDF export feature to make sharing reports quick and simple.

4. Vendor Coordination

Managing vendors became straightforward with:

• A database that stored vendor details — descriptions, costs, and dates — all in one spot.
• Automated trip planning tools that pulled vendor data directly from the system, saving time and reducing errors.

5. Centralized Data Insights

The app didn’t just store data — it helped them understand it better:

• They could see what their clients liked and which destinations were the most popular.
• This insight helped them plan better marketing campaigns and offer more tailored services.