UNHCR Cost-Saving Web App for Legal Workflow Automation

A legal document storage and workflow web application for an international humanitarian organization, delivered on time and budget with UAT-validated UX.

[ Client ]

About the Client

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for refugees, forcibly displaced communities, and stateless people. They needed a legal document storage and workflow system for data collectors and reviewers working across multiple countries.

Automation
Switzerland
6 months
Web Development
Business Automation
Angular

6mo
Delivered on Time and Budget: 5
Major Project Milestones: 100%
Used by UNHCR Staff

[ Challenge ]

A Legal Document Workflow for a Global Humanitarian Organization

UNHCR, the UN Refugee Agency, needed to create a system for legal document storage and workflow. The solution had to contain information that data collectors and reviewers use in regard to particular rights categories and populations of concern in different countries.

The client required strict security-related features including data access controls, database row-level security, and SharePoint authentication with role checking.

[ Solution ]

Building the Solution

The team started by implementing and verifying the client's critical security requirements: data access controls, database row-level security, and SharePoint authentication with role checking.

Akveo created well-defined requirements for the full development cycle, splitting the scope into five major milestones with demos after each stage to keep the team and client aligned throughout.

The client provided technical and functional requirements including analytics specifications, with regular communication between Akveo and the client's architect and Business Analyst.

Tech stack: Angular, Azure, SQL Server, TypeScript, .NET.

[ Results ]

Impact that Matters

Akveo provided a working web solution for a legal document workflow for an international humanitarian organization, delivered on time and budget.

Delivered on time and budget

The web application was delivered on time and within budget, following a five-milestone development plan with demos after each stage.

UX validated through UAT

The UX analysis phase, including several UAT series with business stakeholders, helped improve the solution's final visual appearance and user experience.