Efficiency
The streamlined vetting process reduced manual errors and processing time, enabling the team to manage thousands of applications daily.
Akveo's Retool developer transformed Dorsia's member vetting process into a seamless, efficient workflow, eliminating manual errors and data inconsistencies.

[ Client ]
Dorsia is a members-only platform that provides access to hard-to-get reservations at top restaurants in cities like New York, London, Miami, Los Angeles, Dubai, and San Francisco. Members can secure these exclusive bookings by committing to a guaranteed minimum spend. The company was founded in 2021 and is headquartered in Miami, Florida.
[ Challenge ]
The previous Dorsia legacy vetting process involved manual steps that increased the risk of errors and delays. There were inconsistencies between different internal systems, Excel files and CRM, causing discrepancies in application statuses and user data.
[ Solution ]
Akveo's Retool developers, leveraging Retool as the primary development platform, implemented a robust vetting solution. The project was divided into key deliverables:
Our Low-code developers created a user-friendly Retool dashboard that allowed contractors to process applications efficiently
Also, our Retool developers built a separate interface for Dorsia's internal teams to review and approve changes with detailed data views and integration with the internal database to ensure real-time updates.
Enhanced synchronization between Retool and Dorsia’s internal systems, ensuring:
Finally, Akveo's Retool experts optimized the dashboard interface for both desktop and mobile use, improving usability with sortable columns for easier navigation and intuitive layouts for key actions like member approvals.
[ Results ]
The Retool vetting dashboard transformed Dorsia's membership application process, reducing errors and processing time.
The streamlined vetting process reduced manual errors and processing time, enabling the team to manage thousands of applications daily.
Automated synchronization between systems eliminated discrepancies, providing accurate and real-time data for decision-making.
The Retool dashboard replaced a fragmented multi-tool process with a single unified workflow.

[ Case Studies ]
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