The client is a leading digital credential IT start-up connecting organizations and individuals and providing value across a verified identity network.
As a SAAS product, our client has many internal processes that need to be optimized. In this case, the use of internal tool builders helps deal with the growing number of requests in the customer's system. However, the client's experience with low-code tools wasn’t sufficient for successfully implementing the tool on their own.
Our client has a program that designs and prints custom badges for customers. The badges need to be “mail-merged” with a person’s info and turned into a PDF to print. The client wanted to manage this process with an internal tool like Retool, AppSmith, or UI Bakery and get all data from Snowflake.
Here is the flow: